ko111 Terms & Conditions — Please Read Before You Play

1. Introduction

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the Player", "you", "your") and ko111 ("the Platform", "we", "us", "our") governing all access to and use of the ko111 website, mobile interface, games, betting markets, and all related services (collectively, "the Services"). These Terms apply to all players in Bangladesh and wherever the Services are accessed. By creating an account on ko111, making a deposit, placing a wager, or using any part of the Services, you confirm that you have read, understood, and agree to be bound by these Terms in full.

ko111 reserves the right to amend, update, or replace these Terms at any time. Any material changes will be communicated to registered players via the contact details associated with their account or by prominent notice on the ko111 platform. Your continued use of the Services after the publication of updated Terms constitutes acceptance of those updates. If you do not agree with any amended Terms, you must cease using the Services and may close your account by contacting support at [email protected].

2. Key Terms at a Glance

The following summary highlights the key principles that govern your use of ko111. Each point is elaborated fully in the relevant section of these Terms below.

3. Eligibility and Account Registration

Access to the Services is conditional upon meeting the eligibility criteria set out below. ko111 reserves the right to verify eligibility at any time and to refuse or terminate access where these conditions are not satisfied.

Eligibility Requirements

1. You must be at least 21 years of age at the time of registration. ko111 strictly prohibits gambling by persons under the age of 21. Any account found to be registered by an underage person will be closed immediately and any funds in the account will be forfeited.
2. You must provide accurate, complete, and truthful information during registration. This includes your full legal name, date of birth, and a valid mobile number. ko111 may request supporting documentation to verify any information you provide.
3. Each player is permitted to hold only one (1) ko111 account. Creating, operating, or having any interest in more than one account — whether in your own name or using another person's identity — constitutes a material breach of these Terms. All accounts involved in a detected duplicate-account arrangement may be suspended and balances may be forfeited.
4. You must not be a resident of any jurisdiction where online gambling is prohibited by applicable law. It is your sole responsibility to ensure that using the Services is lawful in your jurisdiction. ko111 makes no representation as to the legal status of the Services in any particular jurisdiction outside of the market it serves.
5. You must not be an employee, contractor, director, officer, or agent of ko111 or any of its affiliated companies, nor an immediate family member of any such person, when using the gambling Services. Persons connected to ko111's operations are excluded from participating in the Services as players.

Account Security and Access

1. You are solely responsible for maintaining the confidentiality of your ko111 username, password, and any other account credentials. You must not share your login details with any third party for any reason. ko111 will not be liable for any loss or damage arising from your failure to maintain the security of your account credentials.
2. You must notify ko111 immediately at [email protected] if you become aware of any unauthorised use of your account or any other security breach. ko111 support operates on Bangladesh Standard Time (BST, UTC+6). Upon notification, ko111 may temporarily suspend your account pending investigation to protect your balance.
3. ko111 reserves the right to suspend access to any account where suspicious activity is detected, where there is a reasonable belief that the account has been compromised, or where verification of identity is required. Temporary suspension in these circumstances does not constitute a breach of these Terms by ko111.
4. ko111 does not permit the transfer, sale, or assignment of an account or any account balance to any other person. Accounts are personal to the registered player and non-transferable. Any attempt to transfer an account may result in permanent closure and forfeiture of the balance.

4. Deposits and Withdrawals

All financial transactions on ko111 — deposits, withdrawals, and any applicable fees — are denominated and processed in Bangladeshi Taka (BDT). ko111 does not accept or pay out in foreign currencies, and no currency conversion is applied to standard transactions.

Deposits

1. Deposits must be made using a payment method registered in the player's own name. ko111 does not accept deposits from third-party accounts. Payments made from accounts that do not match the registered player's name may be reversed and the account may be subject to review.
2. ko111 accepts deposits via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank, subject to the minimum and maximum deposit limits applicable to each method as displayed in the deposit section of the platform. These limits may be updated from time to time without prior notice.
3. Deposits are credited to the player's ko111 account promptly upon confirmation from the payment processor. ko111 is not responsible for delays caused by the player's mobile banking application or banking provider. If a deposit does not appear in your account within a reasonable time, contact support at [email protected] with your transaction reference.
4. ko111 does not charge a fee on standard deposits. However, your mobile banking provider or bank may charge a transaction fee on their side. ko111 has no control over and no liability for third-party fees imposed by external payment providers.

Withdrawals

1. Withdrawal requests will only be processed to the same payment method used for the corresponding deposit, or to a payment method in the player's verified name. ko111 reserves the right to require identity verification before processing any withdrawal request.
2. ko111 will process approved withdrawal requests promptly. bKash and Nagad withdrawals are typically completed within minutes of approval. Bank transfer withdrawals to Dutch-Bangla Bank, City Bank, BRAC Bank, and other listed banks are typically settled within the same business day. Processing times may be extended during periods of high demand or where additional account verification is required.
3. ko111 reserves the right to withhold or delay a withdrawal where there is a reasonable suspicion of fraudulent activity, where the account has not been fully verified, where these Terms have been breached, or where a bonus wagering requirement attached to deposited funds has not been satisfied.
4. Minimum and maximum withdrawal limits apply to each payment method and are displayed in the withdrawal section of the ko111 platform. These limits may be updated from time to time. Players who have received bonuses may be subject to additional withdrawal restrictions as specified in the applicable bonus terms.

5. Bonuses and Promotions

ko111 may offer welcome bonuses, reload bonuses, free spins, cashback promotions, and other incentives to eligible players from time to time. All bonuses are subject to the specific terms attached to each promotion, in addition to the general bonus rules set out in this section. In the event of any conflict between a specific promotion's terms and these general Terms, the specific promotion terms shall prevail.

1. Bonuses are credited to the player's account in accordance with the terms of the specific promotion. Unless otherwise stated in the promotion terms, a bonus credited to a player's account must satisfy the specified wagering requirement (rollover) before any associated winnings can be withdrawn. The wagering requirement multiplier and eligible games will be stated in the individual promotion terms.
2. ko111 reserves the right to withdraw, modify, or cancel any bonus offer at any time prior to the bonus being credited to a player's account, or to void a bonus already credited where there is reasonable evidence that it was obtained by fraudulent means, in breach of these Terms, or as part of a coordinated bonus abuse scheme.
3. Bonuses are personal to the player to whom they are credited and may not be transferred to another player or account. Using a bonus obtained through another player's referral or promotion in a manner inconsistent with the promotion's terms constitutes bonus abuse and may result in account suspension.
4. Free spins credited as part of a promotion are subject to the specific game restrictions, expiry period, and any applicable wagering requirement stated in the promotion terms. Free spin winnings are typically credited as bonus funds rather than cash and must satisfy the applicable rollover before withdrawal.
5. ko111 does not guarantee the ongoing availability of any specific bonus or promotion. Seasonal or event-based promotions (such as BPL season, Eid, Pohela Boishakh, or ICC tournament offers) are time-limited and their availability is at ko111's sole discretion. Eligibility for specific promotions may be subject to account activity, deposit history, or other criteria as specified in the promotion terms.

6. Game Rules and Fair Play

All games available on ko111 are supplied by licensed third-party game studios. The rules applicable to each game are set by the game studio and are accessible within the game interface. By placing a wager on any game on ko111, you confirm that you have read and understood the rules of that game. ko111 is not responsible for a player's misunderstanding of game rules.

1. All game outcomes on ko111 are determined by certified Random Number Generator (RNG) systems operated by the respective game studios. The RNG systems used by ko111's game providers are independently audited to ensure genuine randomness and fairness. ko111 does not interfere with, modify, or influence game outcomes.
2. In the event of a technical failure, communication error, or system malfunction during a game round, the affected round may be declared void and any wager placed during that round will be returned to the player's account. ko111 will not be liable for losses attributable to a technical error that prevents the correct recording or completion of a game round.
3. Sports betting markets on ko111 — including cricket (BPL, IPL, T20 World Cup, ICC events), football, kabaddi, and other sports — are governed by the specific market rules displayed alongside each market. Settlement of sports bets is made according to official results as confirmed by the relevant governing body. ko111 reserves the right to void markets where the integrity of an event is in question.
4. ko111 reserves the right to limit, restrict, or refuse wagers from any player at its sole discretion, including where a pattern of play suggests advantage play, arbitrage, or exploitation of a system error. Maximum stake limits apply per game and per market as displayed within the platform.

7. Prohibited Conduct

The following conduct is strictly prohibited on ko111. Engaging in any of the acts listed below constitutes a material breach of these Terms and may result in immediate account suspension, permanent closure, forfeiture of account balance, and reporting to relevant authorities where applicable.

• Providing false, misleading, or inaccurate information during registration or at any subsequent point, including misrepresenting your age, identity, or location.
• Registering or operating more than one account on ko111, whether in your own name or using another person's identity, credentials, or payment method.
• Using automated software, bots, scripts, artificial intelligence tools, or any non-human means to interact with the platform, place wagers, or gain an unfair advantage over other players or over the house.
• Colluding with other players, match-fixing, or engaging in any form of coordinated wagering designed to exploit promotions, guarantee winnings, or circumvent the platform's risk controls.
• Depositing funds derived from illegal activity or using ko111 for any money laundering, fraud, or financial crime purpose. ko111 co-operates fully with law enforcement authorities and regulatory bodies in relation to any such activity.
• Attempting to reverse-engineer, decompile, copy, reproduce, or exploit any part of the ko111 platform, its software, game content, or proprietary data for any commercial or personal purpose outside of your permitted use as a registered player.

ko111 employs automated monitoring systems and manual review processes to detect prohibited conduct. Where prohibited conduct is detected or reasonably suspected, ko111 may take any or all of the following actions without prior notice: account suspension, permanent account closure, withholding or forfeiture of account balance pending investigation, and referral to relevant law enforcement or regulatory authorities.

8. Responsible Gaming

ko111 is committed to providing a safe gambling environment. The platform is strictly for adults aged 21 and above. ko111 provides responsible gaming tools to help players manage their activity. These include deposit limits, session time-out options, and self-exclusion. Players wishing to use any of these tools should contact support at [email protected] or visit our Responsible Gaming page for full details.

1. Players may request a deposit limit at any time, restricting the maximum amount that can be deposited into their ko111 account over a specified time period (daily, weekly, or monthly). Deposit limit reductions take effect immediately. Deposit limit increases are subject to a cooling-off period before taking effect.
2. Players may request a self-exclusion from ko111 at any time. Self-exclusion periods are available for defined periods or on an indefinite basis. During a self-exclusion period, the player's account will be suspended and they will not be able to deposit, wager, or access promotional offers. Self-exclusion requests should be directed to [email protected].
3. If you believe gambling is having a negative effect on your wellbeing, finances, or relationships, please stop and seek help. Contact ko111 support at [email protected] for self-exclusion assistance, or speak to a trusted person in your life. Remember: gambling is entertainment, not a financial strategy. Play responsibly. 21+ only.

9. Intellectual Property

All content on the ko111 platform — including but not limited to the website design, layout, graphics, logos, text, software code, game interfaces, promotional materials, and brand assets — is the property of ko111 or its licensed third-party suppliers and is protected by applicable intellectual property laws. Nothing in these Terms grants you any right, title, or interest in ko111's intellectual property beyond the limited, non-exclusive, non-transferable licence to access and use the Services as a registered player.

You may not copy, reproduce, distribute, publish, display, perform, modify, create derivative works from, or otherwise exploit any content on the ko111 platform without the prior written consent of ko111. Unauthorised use of ko111's intellectual property may result in account closure and legal action.

10. Limitation of Liability

To the maximum extent permitted by applicable law, ko111's liability to you in connection with the Services is limited as set out in the clauses below. Nothing in this section limits ko111's liability for fraud, wilful misconduct, or any liability that cannot be excluded or limited under applicable law.

1. ko111 does not guarantee uninterrupted, error-free, or continuously available access to the Services. The platform may be subject to scheduled maintenance, unscheduled downtime, or technical issues beyond ko111's control. ko111 will not be liable for any loss of winnings, loss of opportunity, or other consequential loss arising from any period of unavailability.
2. ko111 is not responsible for any loss arising from your use of a third-party internet connection, mobile data network, or device. Network interruptions, latency, or packet loss affecting your gameplay or bet placement are outside ko111's control and ko111 accepts no liability for losses attributable to connectivity issues on the player's side.
3. ko111 will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Services, including loss of profits, loss of data, or loss of goodwill, even if ko111 has been advised of the possibility of such damages.
4. Where ko111 is found liable to you for any reason, the total aggregate liability of ko111 to you shall not exceed the total amount of funds deposited by you into your ko111 account in the 30 days immediately preceding the event giving rise to the claim.

11. Amendments and Governing Law

ko111 reserves the right to amend these Terms at any time. The most current version of these Terms will always be available on the ko111 platform. Where changes are material, ko111 will make reasonable efforts to notify registered players in advance. Your continued use of the Services after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you must stop using the Services.

These Terms and any dispute or claim arising out of or in connection with them or their subject matter (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the jurisdiction in which ko111 is registered and operates. Any disputes shall be subject to the exclusive jurisdiction of the competent courts of that jurisdiction. Players in Bangladesh acknowledge that they access the Services voluntarily and that it is their responsibility to ensure compliance with any local laws applicable to their use of the Services.

12. Contact and Support

If you have any questions about these Terms, wish to make a complaint, or need assistance with your ko111 account, you may contact ko111 support at the email address below. Support operates on Bangladesh Standard Time (BST, UTC+6). ko111 aims to acknowledge all support queries within one business day and to resolve them as promptly as possible.